Customer service has been
broken for a decade.

In our experience, most support volume is repetitive tier-one questions. Good agents burn out answering the same few questions on a loop. Cost grows with revenue. Experience tends to get worse, not better, as a company scales.

The available fixes often made the problem worse. Generic chatbots failed the moment a customer said something unexpected. Some enterprise AI vendors want a large commitment before you can pilot. Outsourced support can send your customers to call centers reading scripts.

So we built the thing we wanted.

One specialist. Launched in 4–7 business days. Onto your existing stack. No per-resolution fees. If Satatam doesn’t reach a 65% Verified Tier-One Resolution rate in the thirty days after launch, we refund your Implementation & Launch fee — the actual money, refunded under the conditions in Terms §6a, including a 300-eligible-conversation minimum.

I can make that promise because I run the deployment myself. No sales team. No customer success layer. Implementation is founder-led; the service uses the providers listed in our Privacy Policy. When you request a demo, you’re talking to me. When you sign a contract, you’re signing with one.

The first five partners who deploy Satatam will define what this company becomes. We’d like one of them to be you.

Michael Neubauer

Founder and operator · Syracuse, New York