Press
A short overview, brand assets, and a direct line to the founder. Use anything here freely. Tell us when a piece runs so we can read it.
The one-liner.
Satatam is a deployed AI specialist that resolves tier-1 customer service tickets, escalates the rest with context, sends booking links, and follows up. Replies typically start streaming within a few seconds, in 40+ languages, white-labeled to your brand (a small “Powered by Satatam” mark stays on the widget).
The longer version.
Satatam is built for operators who are tired of stitching together five vendors to handle one customer thread. The product runs as a deployed agent (not a wrapper, not a workflow) connected to your CRM, your inbox, your booking system, and your knowledge base. It picks up a customer message, pulls the relevant context, takes the action, and either resolves the issue or escalates with a clean handoff brief. The bar is invisible competence: customers feel like they spoke to someone who knew their account.
Founded and built by Michael Neubauer. Headquartered in Syracuse, New York.
Brand assets.
Brand color: #3FCF8E (composed emerald) on #04120C (deep mint-tinted black). Fonts: Bricolage Grotesque (display), Fraunces (serif, italic for emphasis), Geist (body), JetBrains Mono (meta). Do not stretch the mark, do not change its color, do not place it on a low-contrast background.
Press contact.
For interviews, embargoed announcements, fact-checking, or to reach founder Michael Neubauer directly, send a note through the contact form. We aim to reply within one business day.