A senior specialist,
not a chatbot.
Satatam is an AI customer service specialist that resolves tier-1 tickets, hands the rest to your team with the full conversation attached, sends booking links, and follows up. Replies typically start streaming within a few seconds, in 40+ languages, white-labeled to your brand (a small “Powered by Satatam” mark stays on the widget).
One specialist, three registers.
The same answer, three ways. Satatam adjusts emotional register the way a senior human does — calm reassurance for frustration, relaxed warmth for chat, formal precision for compliance.
Choose a tone directive
Set once at deployment. Within it, Satatam matches the customer's emotional register as the conversation moves. The directive shapes phrasing, pacing, and emotional register — never the facts.
A day at Marlow & Thistle,
with Satatam on the counter.
Point it at your website and documents, make it yours with your name, logo and colours, paste one snippet, and watch it answer bakes, hours and allergens. It hands a wedding-cake enquiry to Dana with the whole conversation waiting in her inbox. Real product screens; Marlow & Thistle and its customers are invented for the demo. Narrated with an AI voice.
Name it. Brief it.
Watch it work.
Configure a persona, then watch four recorded replays of real ticket classes — including the one that ends in a handoff. Your name, company and tone directive are applied to the transcript; the ticket bodies are fixed, so this is a reel, not a live model call. Ask for the live one and we'll run it against your own knowledge base.
Keep the specialist you just built.
We'll email you this configuration — the agent name, your company, industry, tone directive. That is the entire email. No sequence, no CRM track, no follow-up you didn't ask for. We also let our founder know you requested it.
Ready to put a specialist on shift?
Try Satatam. Production launch in 4–7 business days, shadow mode first, and a 30-day Launch Guarantee that starts at cutover.