A receptionist for the calls
you can’t pick up.
Satatam is a voice receptionist for business calls. It’s phone-only, so no website is required, and it answers from information your business approves.
Already use Satatam? Phone coverage adds straight onto your existing account, with no separate sign-up.
Preview, billed monthly. Plan is chosen after you sign in. Purchase alone does not activate calls. Activation requires separate owner review, routing verification and live-call acceptance. Each call is capped at five minutes and must pass payment and provider checks.
One call, a clear next step.
You add your business details in the app. Satatam provides the local number. Calls go live only after an activation review.
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A call comes in
Your line is answered by an AI receptionist, which tells callers at the start that it is an AI assistant and that the call is transcribed so your team gets a summary. Call audio is not recorded.
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Answers use approved knowledge
It answers from the business facts and hours you approve, and says so when it doesn't know.
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Details can carry forward
Afterwards you get a summary by email, with any contact details the caller gave. If nothing useful was said, the email says so. Summaries are kept for up to 30 days, and the caller quotes behind them are removed within 24 hours. If a caller asks that the summary not be shared, we withhold it when we detect the request. If we cannot tell, you get only a one-line note that the call happened, without its details. If we miss the request, the business receives the normal summary.
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A person stays in the loop
Live call transfer isn't available yet. Callers are pointed to the contact details you approve.
Limits and setup
What to know before you sign up.
These are the limits the receptionist runs under today.
- 01Limit
One call at a time
Each business takes one call at a time.
- 02Limit
Five minutes per call
A single call is capped at five minutes (300 seconds).
- 03Default
Your facts only
Answers come from the business facts you approve. If you set business hours, a call outside them takes a message instead of guessing.
- 04Included
A local number
Satatam provides a local US number for your business. Give it out, or forward your existing line to it.
- 05Summary
Summaries and caller choice
Summaries are kept for up to 30 days, and a caller can ask that theirs not be shared. Callers are not asked to press anything, and their phone number is stored only as a hash.
- 06Self-serve
Set up in the app
Sign up, confirm your email, add your business details and choose a plan. Calls go live only after an activation review.
A different front door
For your phone line, not your website.
This is a phone receptionist, separate from a website chat widget. You don’t need a website to use the service.
If you’re already a Satatam customer, phone coverage is added to your existing account, not set up as a separate account.
A tier for every call volume.
Every tier includes a monthly allowance of call minutes. Paid usage beyond included minutes requires separate agreement and owner approval, a positive cap and the applicable price disclosed in advance. The published price is $0.50 per additional actual minute, calculated from aggregated billable seconds. Each call is capped at five minutes and needs room for that in your allowance or approved cap, and it must pass payment, provider and live-activation checks. Otherwise usage remains capped; new calls hear a short unavailable message when the allowance or approved cap cannot accommodate them. Existing signed agreements retain their agreed rates; no retroactive new fees apply. Pick your exact plan after you sign in; purchase alone does not activate calls.
Receptionist
For a single line with light call volume.
- 500 minutes / mo included
- Additional minutes only under separately agreed, owner-approved capped terms above
Receptionist Plus
For steadier call volume across the week.
- 1,500 minutes / mo included
- Additional minutes only under separately agreed, owner-approved capped terms above
Receptionist Business
For multi-line teams fielding calls daily.
- 3,000 minutes / mo included
- Additional minutes only under separately agreed, owner-approved capped terms above
Receptionist Scale
For high call volume across locations.
- 5,000 minutes / mo included
- Additional minutes only under separately agreed, owner-approved capped terms above
What’s in preview, and what’s next
Useful on the calls that need a little more context.
Preview capabilities require the owner-reviewed activation described above. Planned capabilities are still being built.
- 01Preview
Business facts & approved knowledge
Answers grounded in information your business has approved.
- 02Preview
Hours
Use your business hours as part of the call experience.
- 03Preview
Caller details
Calls end with a short written summary for your team, and callers hear at the start that the call is transcribed for it.
- 04Planned
Follow-up
Keep a next step visible when a call needs more attention.
- 05Planned
Human handoff
Transfer the call to a person when a caller needs one.
Give your calls a receptionist.
Sign in to choose your plan, or ask us a question first.