Press
A short overview, brand assets, and a direct line to the founder. Use anything here freely. Tell us when a piece runs so we can read it.
The one-liner.
Satatam is a deployed AI specialist that resolves tier-1 customer service tickets, escalates the rest with context, books calls, and follows up. First-reply target under 1.2 seconds, in 40+ languages, white-labeled to your brand.
The longer version.
Satatam is built for operators who are tired of stitching together five vendors to handle one customer thread. The product runs as a deployed agent (not a wrapper, not a workflow) connected to your CRM, your inbox, your booking system, and your knowledge base. It picks up a customer message, pulls the relevant context, takes the action, and either resolves the issue or escalates with a clean handoff brief. The bar is invisible competence: customers feel like they spoke to someone who knew their account.
Founded and built by Michael Neubauer. Headquartered in Syracuse, New York.
Brand assets.
Brand color: #3FCF8E (composed emerald) on #04120C (deep mint-tinted black). Fonts: Fraunces (display, italic for "Pro"), Geist (body), JetBrains Mono (meta). Do not stretch the mark, do not change its color, do not place it on a low-contrast background.
Press contact.
For interviews, embargoed announcements, fact-checking, or to reach founder Michael Neubauer directly, send a note through the contact form. We reply within one business day.